PlanMundo Last updated: 21/09/2026 · Effective date: 09/04/2026
1. Introduction
PlanMundo (“we”, “us”, or “our”) provides a mobile application that helps users plan trips, organise notes and expenses, view weather and maps, translate text from photos, access booking links, and use various travel tools (the “App”).
This Privacy Policy explains what personal data we collect, how we use it, how we store and share it, and the rights you have. By using the App you agree to the practices described here.
If you do not agree with this Policy, please do not use the App.
2. Information we collect
2.1 Information you provide
When you create an account or use the App you may give us:
Account details (email address, display name, authentication credentials or tokens)
Trip and itinerary data (trip names, dates, events, locations, notes)
Notebook content (notes, tags, bookmarks)
Expense and trip-analysis entries
Bucket-list items and comments
Visited places / countries you record
Calendar-related trip data
Preferences (language, theme, date format, notification settings, “no photos” setting, etc.)
Support or feedback messages you send us
2.2 Information collected automatically
When you use the App or our backend services we may automatically collect:
Device and technical information (device model, operating system version, app version, unique device or installation identifiers, IP address, language and region settings)
Log data related to your use of our servers (timestamps, API endpoints called, error logs)
Approximate or precise location data when you grant location permission (see Section 8)
Crash and diagnostic data if you have not disabled it
2.3 Information from third parties
Weather data providers
Map and geocoding providers
Currency-rate providers
App-store payment processors (Apple / Google) for subscription status and receipts
Authentication providers if you sign in with a third-party service (e.g. Google or Apple)
We do not currently collect advertising identifiers for cross-app tracking or sell personal data.
3. How we use your information
We use the information above to:
Provide, operate and improve the App and its features (planning, organising, tools, weather, maps, photo translation, etc.)
Create and manage your account and synchronise your data across devices
Process and display weather, maps, currency rates and related content
Process photos you choose to scan or translate and (if you save them) store the results
Send notifications you have enabled (trip reminders, etc.)
Process subscriptions and verify entitlement to Premium features
Respond to support requests and enforce our terms
Protect the security and integrity of the App and our systems
Comply with legal obligations
Analyse aggregated or anonymised usage to improve the product (if analytics are enabled)
4. Legal bases for processing (EEA / UK users)
We process personal data on the following bases:
Contract – to provide the services you request
Consent – for location, camera, notifications, and optional analytics where required
Legitimate interests – security, fraud prevention, basic service improvement, and technical logs
Legal obligation – when we must retain or disclose data by law
5. Device permissions
The App may request the following permissions:
Location – Weather, maps, trip location features
Camera – Photo Translator and Receipt Scanner
Photo Library / Storage – Select or save photos and scanned images
Notifications – Trip reminders and alerts you enable
You can revoke these permissions at any time in your device settings. Some features will stop working if the related permission is denied.
6. Local storage, offline features & cloud sync
Many features store data locally on your device (using on-device storage).
When you create an account and enable synchronisation, selected data (trips, notes, expenses, preferences, etc.) is transmitted to and stored on our backend servers operated by our service providers.
Offline language packs and certain translation models may be downloaded to your device; you can remove them.
You remain in control of what you choose to sync and can delete local or cloud data (see Section 13).
7. Photos, camera & processing
The App only accesses the camera or photo library when you explicitly take or select a photo (Photo Translator or Receipt Scanner).
Processing may occur on-device or via our services depending on the feature.
Photos and derived text are stored only if you choose to save them (e.g. to your Notebook).
The “No photos” preference hides images in the interface; it does not automatically delete existing saved images.
8. Location information
Location is collected only with your permission.
It is used for weather, maps, and trip-related location features.
We do not continuously track your location in the background unless you later enable a feature that requires it and you consent.
You can disable location access in device settings at any time.
9. Notifications
Notifications are sent only if you enable them in the App preferences and grant system permission.
You can turn them off at any time in the App or in your device settings.
10. Analytics & crash reporting
We may collect limited technical and diagnostic data to maintain and improve the App (app version, OS, anonymous feature usage, crash stack traces).
You can turn analytics and crash reports off at any time in Settings → Privacy & Security.
We do not collect trip titles, notes, search queries, photos, or precise location for analytics.
We do not use this data for advertising profiling.
11. Sharing with third parties
We share personal data only in these circumstances:
Service providers that help us operate the App (hosting, backend, analytics, crash reporting, email, etc.) under contractual obligations to protect the data
Map, weather and currency providers – they receive the technical data necessary to fulfil your requests (including IP address and, when permitted, location)
Booking platforms – when you follow links to third-party booking sites; those sites have their own privacy policies
Payment processors (Apple, Google) for subscription management
Legal authorities when required by law or to protect our rights and users
Business transfers – in connection with a merger, acquisition or sale of assets
We do not sell your personal data.
12. Payments & Premium subscriptions
The App offers a free trial period followed by optional paid subscriptions (monthly or yearly).
Payments are processed by Apple or Google. We do not receive or store full payment-card details.
We receive subscription status, receipt validation data and related billing information necessary to grant or revoke Premium access.
Subscription terms, pricing and cancellation are governed by the applicable app-store rules and our Terms of Service.
13. Data retention & deletion
Local data remains on your device until you delete it or uninstall the App.
Cloud data associated with your account is retained for as long as your account is active and for a reasonable period thereafter (or as required by law).
You may:
Delete individual items inside the App
Use Settings → Privacy & Security → Delete all local data
Use Settings → Privacy & Security → Delete cloud backup to remove synced data and keep the account
Use Settings → Account → Delete account to delete the PlanMundo account and associated cloud data immediately
In-app account deletion takes effect immediately. Web requests are completed within 30 days. We then delete or anonymise personal data except where we must retain a minimal request record or other data for legal reasons.
14. Your rights & choices
Depending on your location you may have the right to:
Access the personal data we hold about you
Correct inaccurate data
Delete your data
Object to or restrict certain processing
Withdraw consent
Receive a portable copy of your data
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at the email address below. We will respond within the time required by applicable law.
You can also:
Change or revoke device permissions
Turn notifications and optional analytics off
Cancel your subscription through the app store
Delete your account
15. Children’s privacy
The App is not directed at children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will delete it.
16. International data transfers
Your data may be processed in countries other than your own. When we transfer personal data internationally we use appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) where required by law.
17. Security
We implement appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
18. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the revised version in the App and update the “Last updated” date. Material changes may be notified more prominently. Continued use of the App after changes become effective constitutes acceptance of the revised Policy.
19. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: